Terms & Conditions

By using this website and placing an order on this webshop you as the buyer agree with the terms and conditions as described below.
Please read these terms and conditions carefully. 

Personal information & cookies

by ordering goods from www.tipiandthemoon.com the buyer explicitly allows personal data to be processed for administrative purposes such as managing a customer database, recording orders, deliveries and invoices en checking solvency. 

Personal data will only be processed for promotional purposes, personalised advertising and/or other marketing-related purposes.

The buyer has the right to inspect the information held about him/her, request tipi and the moon to delete or correct the information. 

Tipi and the moon will never disclose or pass on personal data to third parties, unless explicitly requested to do so by the judicial authorities or when it’s legally required to do so. twiggy bvba will always notify the buyer and explicitly ask for his/her consent before supplying his/her personal information to a third party. for more information the buyer can contact the privacy protection commission in brussels. 


Among ‘content’ we mean all products, text, images, descriptions, data, and other material provided on this website, as well as the selection, assembly and arrangement thereof.
we can’t guarantee the content doesn’t contain errors, omissions, or typographical errors or is out of date. We may update, change, or delete any content at any time and without prior notice. when a substantial modification is brought to a product during the ordering process, the buyer will directly be informed. The content is not binding and is provided for informational purposes only. Unless otherwise noted, the content of this website including brands, images, logos, drawings, data, product- and company names, text, etc. Is protected by worldwide copyright and other proprietary laws and treaty provisions.

Payment & prices

All prices of the products and services offered are indicated in euros, (€) include VAT (21%) and exclude any possible transportation expenses, taxes or other levies unless differently stated or explicitly agreed upon in writing. 

Payments can be made by one of the methods as indicated during the ordering process. Orders are only effectively paid from the moment payment has been received by tipi and the moon and this date will be considered as date of payment.  

Acceptance of the order

Tipi and the moon is only bound to execute an order once tipi and the moon has confirmed this order by confirmation e-mail send to the buyer. If a product is sold accidentally when out of stock, the buyer will be notified immediately after this has come to the knowledge.

The delivery times given by tipi and the moon are indicative. If the estimated delivery time is exceeded, the buyer is not entitled to compensation. The buyer does not have the right to cancel the order or annul the agreement, unless the excess in delivery time is such that he can reasonably be expected not to maintain the agreement. In that case he is entitled to cancel the order or annul the agreement as far as it is necessary.


All our products are made to order and custom made. That is why we can refuse a return. We are under no obligation to the standard two week return policy.

Nevertheless, in case of any problem or complaint, we recommend that you contact hello@tipiandthemoon.com because customer satisfaction is verry important to us.


Within the framework of their relationship all parties concerned accept the validity of electronic evidence. 


All agreements made with tipi and the moon are subject to the Belgian law. disputes concerning the conclusion, validity, interpretation or implementation of the sales contract or of the current general terms and conditions will be settled by a Belgian court.